Update: March 26, 2020
The City of Astoria’s Park and Library facility closures due to the COVID-19 pandemic have been extended past the originally planned date of March 31st and will be in place until further notice.
This closure extension applies to all Parks and Recreation facilities including: the Astoria Aquatic Center, the Astoria Recreation Center, Little Sprouts, Port of Play, playgrounds and sport courts. The intent of these closures is to limit the potential spread of COVID-19 and assist with efforts to contain further impacts of the disease to our community.
City Hall will also extend its restriction of public access. Walk-in visitors are prohibited and admittance will be granted by appointment only. The Public Safety Building can be accessed via the walk-up vestibule. It is preferred that business be conducted over the phone or through email as much as possible.
Due to the constantly changing nature of the situation, the City has determined that the best course of action is to extend all closures to the public of facilities past April 1st; leaving reopen dates open-ended at this time. City staff are monitoring current conditions closely and are in regular contact with local, state, and federal health authorities in order to be of most service during this emergency.
As circumstances resolve and normal operational capacity is restored, the City will be taking incremental steps to restart services and continue regular offerings as feasible. This may entail disruptions to the restoration of programs until staffing and budgetary capabilities are assessed.
Patrons who require assistance may contact City Departments by phone or email for more information. The City also offers many services online at www.astoria.or.us.
Updates will be posted on the homepage of the City website under the COVID-19 tab as well as the Facebook pages of each Department. Water bills, parking tickets, parking space reservations and renewals, and more may be paid for over the phone. Customers may also place payments in the drop box outside of the main entrance to City Hall.
Pay your water bill using Quick Payment on the City’s website. Please have your account number ready as well as the customer’s last name as shown on the utility bill. Permit applications and questions about activities that are performed within the City and on City right-of-ways can be submitted through email. Contact information is provided on each form for questions.
All scheduled meetings of the City Council, Astoria Planning Commission, Historic Landmarks Commission and Design Review Commission will be streamed live for video and audio. Visit https://www.astoria.or.us/LIVE_STREAM.aspx for the links.
Update: March 26, 2020
To best comply with the guidance from the Governor's office, the Parks and Recreation Department will close all indoor facilities (parks will remain open) and temporarily halt services until March 31st.
The City of Astoria encourages people to safely enjoy parks, trails and natural areas with social distancing modifications in place. To comply with Governor Kate Brown’s guidance on limiting the spread of COVID 19, the City is temporarily closing all play structures, sport courts, swings and other playground equipment at all park locations. Read the full release here.
The Clatsop County Health Department continues to update its website with the latest and most accurate information, including what to do if you feel sick or have come into contact with someone with the COVID-19/coronavirus.
Clatsop County Health Department
Oregon Health Authority
The City of Astoria’s Parks and Recreation Department is aware that the unexpected interruption to services and programs due to the COVID-19 pandemic is causing financial difficulty for our patrons. Our Department is committed to providing resolutions that work best for our community members and we have developed a refund/credit policy to address this specific issue as it relates to services scheduled through March 31, 2020. Changes that may affect April services and payments will be communicated at a later date, as impacts to our services and programs develop.
All payments to date for services and programs in month of March will be eligible for credit added to household accounts toward future charges, prorated for the days prior to interruption of our offerings.
- Aquatic Center and Land & Water monthly passes: credit will be prorated for 17 missed days to accounts
- Recreation Center passes: credit will be prorated for 12 missed days to accounts
- Little Sprouts Academy:
- credit for full time care will be prorated for 12 missed days to accounts
- credit for part-time care will be prorated as follows:
- M/W/F Full Days: prorated for 7 days missed (41% of tuition)
- M/W/F ½ Days: prorated for 3.5 days missed (41% of tuition)
- T/Th Full Days: prorated for 5 days missed (55% of tuition)
- T/Th ½ Days: prorated for 2.5 days missed (55% of tuition)
- ARC After School Kid Zone: credit will be prorated for up to 7 days (dependent on registered days for the month) to accounts
- ARC Spring Break Day Camp: credit is offered for all registered dates
If refunds due to cancellations are preferred, you may request that option via email using the information below. Please be aware that we will not be able to provide checks picked up at City Hall and all refunds will be mailed or can be applied directly back to payment credit cards used for purchase.
Automatic withdrawals for services and memberships for future months’ use will be suspended until we are able to offer access to the public again. ACH payments will be withdrawn 7 calendar days after our facilities reopen to the public. If you wish to cancel, or temporarily halt ACH payments, please reach out so we can assist you.
- Acting Director of Parks and Recreation Jonah Dart-McLean: firstname.lastname@example.org
- Recreation Manager Brianna Bowker email@example.com
- Aquatics Supervisor Terra Patterson firstname.lastname@example.org
Due to limited staffing and the nature of this fluid situation, we will do our best to respond as quickly as possible to inquiries.
We appreciate your patience while we are adjusting to this unforeseen and challenging circumstance and look forward to seeing you in our facilities again soon!
Read the PDF version of this policy here. .